Alyssa Ybarra
San Antonio,TX
Summary
Proven performer with experience at Bubbas 33, adept in exceptional customer service and safe food handling. Excelled in multitasking and guest engagement, enhancing dining experiences and fostering customer loyalty. Demonstrated reliability and a strong work ethic, contributing to team success and efficient service delivery.
Overview
3
3
years of professional experience
Work History
Server
Bubbas 33
7518 NW Loop 410 San Antonio
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Apart of training staff to help train new staff members to the set standard of restraunt
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Burger Boy
9334 Potranco Rd San Antonio
03.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Nursing
Northwest Vista College
San Antonio, TX06.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- Sales Techniques
- Order Accuracy
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Guest Engagement
Timeline
Server
Bubbas 33
10.2022 - Current
Cashier
Burger Boy
03.2021 - 11.2022
Associate of Science - Nursing
Northwest Vista College