Alysse Frye
Ellsworth,ME
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Governors
09.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Counter Server
Dragonfire
06.2021 - 07.2023
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Cashier
Hannaford
05.2019 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Ellsworth High School
Ellsworth, ME06.2017
Skills
- Order Management
- Food Inspection
- Beverage Preparation
- Table Setting
- Order Delivery Practices
- Table Bussing
- Food Delivery
- Guest Engagement
- Safe Food Handling
- Order Accuracy
- Front-Of-House Display Creation
- Food Safety Understanding
- Cash Handling
- Menu Memorization
- Guest Seating
- Food Preparation and Safety
Timeline
Server
Governors
09.2022 - 08.2023
Counter Server
Dragonfire
06.2021 - 07.2023
Cashier
Hannaford
05.2019 - 04.2021
High School Diploma -
Ellsworth High School