Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Alysse Muro

Oceanside,CA

Summary

Organized and dependable leader with proven expertise in customer service and cash management honed at Kalya's Body Jewelry and other honorable establishments . Excelled in team leadership, training, and mentoring, significantly enhancing customer satisfaction with a great attitude.

Overview

3
3
years of professional experience

Work History

Store Manager

Kalya's Body Jewelry
08.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Associate

In-N-Out Burger
05.2021 - 06.2023
  • Worked effectively alongside a team of dedicated employees and management .
  • Stock and perfect building storage up to corporates standards daily
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Greeted all customers kindly and welcomed them to the establishment
  • Prepared meals at a high speed with top quality

Sales Associate

Piercing Pagoda of Zale
08.2022 - 02.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

General Education -

Rancho Buena Vista High School
Vista, CA
06.2021

Skills

  • Reliable
  • Assertive
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Customer Service
  • Training and mentoring
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Cash Management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Store Manager

Kalya's Body Jewelry
08.2022 - Current

Sales Associate

Piercing Pagoda of Zale
08.2022 - 02.2023

Store Associate

In-N-Out Burger
05.2021 - 06.2023

General Education -

Rancho Buena Vista High School

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Alysse Muro