Alyssia Santos
Summary
Recent graduate with foundational knowledge in Process Technology.
Demonstrates strong teamwork, problem-solving, and time-management skills.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Atmed Treatment Center
01.2021 - 10.2022
- Greeted and assisted patients, ensuring a welcoming environment at reception area.
- Managed appointment scheduling using electronic health record systems for efficient patient flow.
- Handled patient inquiries and provided information about treatment services offered by center.
- Maintained confidentiality of patient records and adhered to HIPAA regulations consistently.
- Assisted in maintaining cleanliness and organization of front desk area for improved efficiency.
Food Service Cashier
Tammy's Coffee Plus
02.2013 - 02.2021
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with menu selections and special requests to enhance dining experience.
- Maintained cleanliness and organization of cashier station, ensuring compliance with health standards.
- Collaborated with kitchen staff to streamline order fulfillment and minimize wait times.
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
Education
Process Technician Certificate - Process Technician
Community College of Rhode Island
Warwick, RI11-2025
Skills
- Attention to detail
- Time management
- Continuous improvement
- Listening skills
- Chemical handling
- Instrumentation calibration
- GMP implementation
- Standard operation procedures
- Team collaboration
- Problem-solving skills
Timeline
Front Desk Receptionist
Atmed Treatment Center
01.2021 - 10.2022
Food Service Cashier
Tammy's Coffee Plus
02.2013 - 02.2021
Process Technician Certificate - Process Technician
Community College of Rhode Island