Dedicated hostess with strong customer service skills and effective communication. Proven ability to manage reservations and ensure a smooth dining experience for guests.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Outback Steakhouse
Ann Arbor
04.2025 - Current
Greeted guests warmly upon arrival at the dining establishment.
Coordinated reservations and organized seating arrangements to optimize guest flow.
Answered phone calls and provided information about restaurant services.
Maintained cleanliness and organization of the front entrance area.
Collaborated with team members to ensure a smooth dining experience.
Greeted customers and escorted them to their tables.
Stayed attentive to server availability and table turnover to quickly seat guests.
Managed reservations, waitlists, and special requests for large parties.
Communicated hours, wait times, and specials to manage guest expectations.
Restocked condiments, silverware, napkins, tablecloths. as needed.