Alyx Wachter
Boise,ID
Summary
Recent graduate with a strong background in Esthetics and practical experience gained through academic projects and work in a spa setting. Demonstrates exceptional teamwork, problem-solving, and time-management skills. Excited to begin a career and make significant contributions with unwavering commitment and determination.
Overview
5
5
years of professional experience
Work History
Shift Lead
Palm Beach Tan
04.2024 - Current
- Provided excellent communication skills both to customers and to employees
- Exercised my ability to provide above-par customer service skills and customer care by creating a safe space for conversation, connection, and service
- Resolved conflicts with customer orders daily to ensure positive feedback and growth in sales due to returning customers and overall customer satisfaction
- Multitasked effectively while managing many competing priorities and problems within a shift.
Flight Attendant
Alaska Airlines
10.2023 - 02.2024
- Provides high quality customer service to passengers
- Ensure safety by reading, interpreting, demonstrating, and providing safety briefings to passengers
- Communicate and ensure compliance rules and procedures
- Manage crew and passengers in any potential onboard event, including medical emergencies, assessment of security threats and a variety of difficult situations
- Provides leadership, direction, and assistance to passengers and other crew members in stressful, emergency or evacuation situations.
Idaho Department of Health and Welfare
09.2022 - 03.2023
- Receives and processes referrals, complaints, or requests for service, conducts assessments, and fact-finding interviews of child abuse or neglect in order to assess the mental, physical, economic, employment, environmental, and social status of the client/family
- Prepares written intake reports based on initial interviews with referents and subjects of assessment and drafts case plans related to child abuse/neglect issues with recommendations for case-related service decisions.
Barista Shift Lead
Double Shot Coffee
09.2021 - 09.2022
- Provided excellent communication skills both to customers and to employees I supervised and my management team
- Exercised my ability to provide above-par customer service skills and customer care by creating a safe space for conversation, connection, and service
- Handled cash transactions through the point-of-sale system and led the daily cash routine ensuring all company money practices were followed and accounted for.
Portneuf Medical Center
01.2022 - 05.2022
- Contributed to the work of the health care team, serving in the planning of patient discharge
- Effectively documented inpatient records regularly and efficiently while maintaining a detailed list of community resources and referrals.
Shift Supervisor
Starbucks Coffee
10.2019 - 09.2021
- Provided excellent communication skills both to customers and to employees I supervised and my management team
- Exercised my ability to provide above-par customer service skills and customer care by creating a safe space for conversation, connection, and service
- Handled cash transactions through the point-of-sale system and led the daily cash routine ensuring all company money practices were followed and accounted for.
Education
Esthetics -
Premiere Aesthetics Institute
Boise, ID11.2024
Bachelor of Arts - Social Work
Idaho State University
Pocatello, ID05.2022
Skills
- Customer service
- Positive Attitude
- Goal Setting and Tracking
- Team motivation
- Decision-making capabilities
- Professional Appearance
- Interpersonal Relations
- Reliability
Timeline
Shift Lead
Palm Beach Tan
04.2024 - Current
Flight Attendant
Alaska Airlines
10.2023 - 02.2024
Idaho Department of Health and Welfare
09.2022 - 03.2023
Portneuf Medical Center
01.2022 - 05.2022
Barista Shift Lead
Double Shot Coffee
09.2021 - 09.2022
Shift Supervisor
Starbucks Coffee
10.2019 - 09.2021
Esthetics -
Premiere Aesthetics Institute
Bachelor of Arts - Social Work
Idaho State University