Amada Rodriguez

I currently assist two program Administrators, one Regional Director, one Regional Director Assistant, and one CPI INV Worker V. I have on occasion assisted Special Investigators, as well.

I am able to manage my time and complete my assignments on a timely manner. I achieve a sense of urgency when it comes to my duties, reports, and tracking assignments as they come in. I am able to assist in training and answering questions for new and tenure support staff. I am capable of using our technology such as laptop, Cisco phones, and copy/scan machines.

Responsible in collecting, compiling, and data entering reports for my program administrator and turned in timely. I have been responsible in collecting time sensitive assignments and helped clerical with current reports. I have helped with ordering program supplies and supplies for retiree's.

Responsible for collecting, combining, and data entering reports for my supervisor and turned in a timely manner. I have routing experience, assigning cases to the area they belong to. I've generated and data entered night dirt staff on IMPACT. I have helped with removals, requesting placement, removal paper work, and helped with child watch.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Confirmed appointments, communicated with clients, and updated client records.

Kept reception area clean and neat to give visitors positive first impression.

Answered phone promptly and directed incoming calls to correct offices.