Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ambassador
Strive-Metro
Los Angeles, CA
09.2023 - Current
Answered customer inquiries in person
Resolved customer complaints promptly and professionally.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Driver
GrubHub
Burbank/Glendale, CA
02.2017 - 12.2022
Delivered goods and products to customer on time and in excellent condition.
City Carrier Assistant
USPS
Glendale, CA
12.2021 - 04.2022
Distributed mail on foot to residences and businesses, delivering to approximately 800 customers per shift.
Prepared and organized materials or mail for delivery.
Data Entry Clerk
Census Bureau
Pasadena, CA
03.2020 - 10.2020
Evaluated source documents to locate needed information.
Scanned documents and saved in database to keep records of essential organizational information.
Added documents to file records and created new records to support filing needs.
Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Corrected data entry errors to prevent duplication or data degradation.
Property Manager
Botel-Powers Management
Los Angeles, CA
02.2004 - 04.2017
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Education
Bachelor of Arts - Philosophy
California State University - Northridge
Northridge
12.1999
Skills
Customer Care
Certification
Comp + Security Cloud - Network Training - New Horizons
Concierge and Customer Service Supervisor at Strive Services Group - Strive Facility ManagementConcierge and Customer Service Supervisor at Strive Services Group - Strive Facility Management