Amadou Arthur
DouglasVille,Georgia
Summary
Knowledgeable candidate provides excellent customer service to passengers from all walks of life.
Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber Eats
05.2024 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Home Health Aide
Anchor Health
06.2021 - 04.2024
- Provide personal care and hygiene to clients
- Assist clients with activities of daily living such as bathing, dressing, grooming and toileting
- Provide companionship and emotional support to clients
- Observe and report changes in client's condition or behavior to supervisor
- Assist with light housekeeping tasks such as laundry, dusting, vacuum.
Security/Retail Loss Prevention
Tj Maxx
08.2020 - 05.2021
- Completes the daily tasks required for Store Loss Prevention and safety programs
- Maintains positive relationships with Store Management
- Conducts apprehensions within established policies and guidelines
- Communicates with store Associates on damage and shrink initiatives
- Identifies and resolves internal and external theft
- Promotes safety awareness and supports maintenance of a safe environment.
Forklift Operator
Macy's Warehouse
03.2019 - 07.2020
- Operate various types of power equipment to perform pick, pull, put away and utility tasks that meet quality, accuracy and productivity expectations
- Ability to key accurately and productively using PC's, hand-held computers, Radio frequency equipment or other such devices
- Safely perform job functions while navigating down narrow aisles and operating at a high elevation
- Report all equipment failures, damages, and truck accidents as they occur
- Provide feedback to the safety committee on environmental issues affecting safe equipment operation
- Ability to learn area-specific functions within multiple systems (Warehouse systems and proprietary systems).
Team Member
Mcdonalds
04.2018 - 12.2018
- Work front counter and drive-thru primarily
- Take orders accurately, operate the register and POS system, maintain restaurant cleanliness
- Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food
- Job duties include operating a cash register, running the drive-thru, cleaning the restaurant, and completing other assigned tasks
- Maintain open and effective communication with customers and managers
- Cashier and take orders, excellent one-to-one communication with customers.
Dishwasher/Busser
Denny's
10.2017 - 01.2018
- Maintains the dish room and ensures that all dishware, utensils, pots and pans are thoroughly cleaned and sanitized
- Busses and cleans guest tables in the dining room
- Delivers trays of dirty dishware to the dish room and stocks service areas with clean dishware.
Cashier
Popeyes
12.2016 - 09.2017
- Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction
- Follow procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness
- Crew Members are also responsible for the cleaning and sanitizing of food preparation area, storage areas, including interior and exterior of restaurant, equipment, and utensils.
Package Handler
UPS
11.2015 - 02.2016
- Lifting packages up to 150 lbs
- From head sorter and assembly line
- Sort totes from large packages, small packages and envelopes while making sure assembly
- Following package label to ensure parcels are on the correct trucks.
Education
Georgia Piedmont Technical College
01.2018
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Clarkston High School
Clarkston, Georgia01.2016
Skills
- Strong Work Ethic
- Positive Attitude
- Good Communication
- Valid Driver's License
- Traffic Laws and Regulations
- Time Management Skills
- Problem-Solving Skills
- Team Player
- Customer Service
References
- Carrol Williams, 678-436-8665
- Armentha White, 646-359-2477
Timeline
Uber Partner
Uber Eats
05.2024 - Current
Home Health Aide
Anchor Health
06.2021 - 04.2024
Security/Retail Loss Prevention
Tj Maxx
08.2020 - 05.2021
Forklift Operator
Macy's Warehouse
03.2019 - 07.2020
Team Member
Mcdonalds
04.2018 - 12.2018
Dishwasher/Busser
Denny's
10.2017 - 01.2018
Cashier
Popeyes
12.2016 - 09.2017
Package Handler
UPS
11.2015 - 02.2016
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Clarkston High School
Georgia Piedmont Technical College