Amaiah Greene
Clifton,NJ
Summary
Dynamic and goal-oriented professional with extensive customer service experience at Victoria Secret. Proven ability to enhance guest satisfaction and drive sales through effective teamwork and problem-solving skills. Adept at cash handling and fostering strong client relationships, consistently promoting a positive and engaging shopping environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria Secret
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Warehouse Associate
Victoria Secret
09.2024 - 12.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Brand Ambassador
Onpoint Industrial Services
08.2024 - 09.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Guest Representative
American Dream Mall
07.2022 - 08.2024
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
- Streamlined check-in process for improved efficiency and reduced wait times.
- Elevated overall guest experience through attention to detail in room presentation and personal touches tailored to individual preferences.
- Handled high-pressure situations effectively, diffusing conflicts and negotiating resolutions that satisfied all parties involved.
Server/Front End Cashier
Rita’s Italian Ice
02.2022 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Team Member
Shake Shack
08.2020 - 02.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
Restaurant Team Member
Pizza Hut
04.2020 - 10.2020
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Used proper techniques to prepare food and ingredients.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Education
No Degree -
Clifton Highschool
Clifton, NJSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Money handling
- Client service
- Store opening and closing
- Excellent people skills
Timeline
Sales Associate
Victoria Secret
12.2024 - Current
Warehouse Associate
Victoria Secret
09.2024 - 12.2024
Brand Ambassador
Onpoint Industrial Services
08.2024 - 09.2024
Guest Representative
American Dream Mall
07.2022 - 08.2024
Server/Front End Cashier
Rita’s Italian Ice
02.2022 - 07.2022
Restaurant Team Member
Shake Shack
08.2020 - 02.2022
Restaurant Team Member
Pizza Hut
04.2020 - 10.2020
No Degree -
Clifton Highschool
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