Amaiah Turpin
Corona,NY
Summary
Motivated professional with a background in hospitality and customer service skills. Handles reservations and guest interactions with an organized approach, ensuring smooth operations during peak times. Committed to enhancing guest experiences through attentive service and effective communication.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
One40 Rooftop and Bar
New York, NY
02.2025 - Current
- Greeted and seated guests, ensuring smooth dining experiences in high-traffic environment.
- Managed reservation system, optimizing table assignments for efficiency and guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of front-of-house areas.
- Assisted in training new staff on customer service protocols and restaurant policies.
- Monitored dining area for guest needs, proactively offering assistance to improve service quality.
Restaurant Hostess
State Grill and Bar
New York, NY
08.2025 - Current
- Coordinated special events and large group reservations, ensuring seamless operations during peak times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Education
Bachelor of Arts -
New York University
New York, NY06.2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Efficient seating
- Reservations coordination
- High volume dining
- Floor plan organization
- Familiar with Resy and OpenTable
Timeline
Restaurant Hostess
State Grill and Bar
08.2025 - Current
Restaurant Hostess
One40 Rooftop and Bar
02.2025 - Current
Bachelor of Arts -
New York University