Amalia Berry
Palm Beach Gardens,FL
Summary
Driven and meticulous professional with extensive experience as a Cashier at Target Superstore and Krogers Grocery Store, and as a Housekeeping Supervisor at Berry Housekeeping. Excelled in customer service and cash handling, enhancing customer satisfaction and financial accuracy. Demonstrated reliability, exceptional work ethic, and the ability to significantly improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Cashier
Target Superstore
Duluth, GA
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Krogers Grocery Store
Alpharetta, GA
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeper Supervisor
Berry Housekeeping
Roswell, GA
02.2017 - 03.2024
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Completed schedules, shift reports, and other business documentation.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
Education
Bachelor of Science - Bilingual Education
Colombia America Center
Colombia, SASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
Languages
English
Spanish
Native or Bilingual
Timeline
Housekeeper Supervisor
Berry Housekeeping
02.2017 - 03.2024
Cashier
Target Superstore
Cashier
Krogers Grocery Store
Bachelor of Science - Bilingual Education
Colombia America Center