Amalia Rios Miranda
Katy
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Affordable ultrasound at jones
Houston
07.2024 - 05.2025
- Managed front desk operations efficiently, ensuring smooth patient flow and excellent customer service.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Marketing Assistant
Dream construction and Remodeling
Katy
01.2023 - 03.2024
- Conducted market research to identify potential customer segments and target markets.
- Compiled reports on marketing performance metrics to track progress against objectives.
- Researched current trends in digital marketing to stay up-to-date with industry developments.
Receptionist
Havanatur
02.2022 - 11.2022
- Handled front desk operations, ensuring a welcoming environment for visitors.
Education
Some College (No Degree) - Medicina
Universidad De Ciencias Médicas Carlos J Finlay
Camagüey Skills
- Spreadsheet tracking
- Appointment confirmation
- Correspondence drafting
- Departmental support
- Front desk management
- Payment processing
- Customer service
- Phone etiquette
- Scheduling appointments
- Office organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- currently studying medical and administrative assistant
Timeline
Front Desk Receptionist
Affordable ultrasound at jones
07.2024 - 05.2025
Marketing Assistant
Dream construction and Remodeling
01.2023 - 03.2024
Receptionist
Havanatur
02.2022 - 11.2022
Some College (No Degree) - Medicina
Universidad De Ciencias Médicas Carlos J Finlay