
Detail-oriented Front Desk Receptionist with expertise in appointment scheduling and patient check-in. Committed to delivering exceptional customer service and enhancing clinic visibility through proactive outreach.
In this role, I was responsible for confirming appointments, managing patient check-ins and check-outs at the clinic, processing treatment payments, and sending required documents via Gmail and fax. I also made follow-up calls to patients to check on their condition and to schedule new appointments.
Additionally, I worked as a coordination assistant, supporting tasks such as documenting patients' medical histories, among other administrative responsibilities.