Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amalia Rios

katy

Summary

Detail-oriented Front Desk Receptionist with expertise in appointment scheduling and patient check-in. Committed to delivering exceptional customer service and enhancing clinic visibility through proactive outreach.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

AFFORDABLE ULTRASOUND AT JONES
Houston
01.2024 - 06.2025
  • At this ultrasound clinic, I carried out responsibilities similar to those at Innovative Medical Research. However, my role also included proactively reaching out to potential patients to help increase the clinic’s visibility and reputation, while maintaining a strong commitment to delivering exceptional patient care.

Front Desk Receptionist

Innovative Medical Research
Houston
03.2022 - 12.2023

In this role, I was responsible for confirming appointments, managing patient check-ins and check-outs at the clinic, processing treatment payments, and sending required documents via Gmail and fax. I also made follow-up calls to patients to check on their condition and to schedule new appointments.

Additionally, I worked as a coordination assistant, supporting tasks such as documenting patients' medical histories, among other administrative responsibilities.

Front Desk Receptionist

DREAM CONSTRUCTION AND REMODELING
Houston
07.2021 - 01.2022
  • In this role, I was responsible for coordinating client appointments, preparing and reviewing financial estimates for projects, and presenting them to clients for discussion and approval

Education

Associate of Science -

MEDICAL SCIENCE UNIVERSITY CARLOS J FINLAY
CAMAGUEY
09-2020

Bachelor of Science -

IPU RAFAEL GUERRAS VIVES
CUBA
06-2019

Skills

  • Appointment scheduling
  • Patient check-in
  • Medical records management
  • Payment processing
  • Document handling
  • Customer relationship management
  • Interpersonal communication
  • Conflict resolution
  • Attention to detail
  • Adaptability to change

Timeline

Front Desk Receptionist

AFFORDABLE ULTRASOUND AT JONES
01.2024 - 06.2025

Front Desk Receptionist

Innovative Medical Research
03.2022 - 12.2023

Front Desk Receptionist

DREAM CONSTRUCTION AND REMODELING
07.2021 - 01.2022

Associate of Science -

MEDICAL SCIENCE UNIVERSITY CARLOS J FINLAY

Bachelor of Science -

IPU RAFAEL GUERRAS VIVES
Amalia Rios