Amalya Mowery
Raleigh,NC
Summary
Accomplished General Manager with a proven track record, enhancing operational efficiency and team performance. Expert in trends analysis and creative strategies, I consistently exceeded margin targets. Known for exceptional time management, I thrive on driving profitability, customer satisfaction, and team building.
Overview
9
9
years of professional experience
Work History
General Manager
Famous Toastery
01.2020 - Current
- Developed effective business plans to align strategic decisions with long-term objectives.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Accomplished multiple tasks within established timeframes.
Kitchen Manager
Another Broken Egg Cafe - Cary
06.2017 - 01.2020
- Prepared for and executed new menu implementations.
- Ensuring quality food by carefully prepping items based on sales trend
- Monitoring food waste and inventory levels
- Training and developing crew members to be future Kitchen Managers
- Organize caterings
- Responsible for high volume day to day operations
Interim General Manager
Another Broken Egg Cafe - Durham
01.2017 - 06.2017
- Oversaw all front of house and back of house operations.
- Led and directed team members on effective methods, operations and procedures.
- Brought food cost down 3% within a couple months
- Interacted positively with customers while promoting catering and building sales.
- Responsible for all schedules, labor, and budget.
Front of House Manager
Another Broken Egg Cafe - Charlotte
01.2016 - 01.2017
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Education
Associate of Arts - Psychology
Wake Technical Community College
Cary, NCSkills
- Staff scheduling
- Passion for customer satisfaction
- Inventory control and invoicing
- Cost of goods
- Payroll
- Serve safe
- Managing labor
- Marketing and advertising
- Profit and loss
- Budgeting
- Skilled in Excel, Word, and Power Point
- Assertiveness
- Time Management
- Decision-Making
- Data Entry
- Team Management
- Team building
- Schedule Coordination
- Creative Strategies
- Trends Analysis
Timeline
General Manager
Famous Toastery
01.2020 - Current
Kitchen Manager
Another Broken Egg Cafe - Cary
06.2017 - 01.2020
Interim General Manager
Another Broken Egg Cafe - Durham
01.2017 - 06.2017
Front of House Manager
Another Broken Egg Cafe - Charlotte
01.2016 - 01.2017
Associate of Arts - Psychology
Wake Technical Community College
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