Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Amanda Albee

West Jordan,Utah

Summary

Adaptable, with a quick-learning ability, and a talent for adjusting to new environments. A current restaurant hostess, skilled at monitoring restaurant activity, maintaining efficient seating, and coordinating dining flow. Known for high productivity and efficiency in task completion. Excel at communication, teamwork, and adaptability, ensuring smooth operations, high-stress tolerance, and positive guest experiences in fast-paced environments. Maintains communication while working closely with servers, hosts, and managers. Expert at providing exceptional customer service by quickly completing special requests from guests.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Tsunami Restaurant
South Jordan, Utah
05.2023 - Current
  • Greeted guests and gathered information to seat groups or place them on the waitlist.
  • I stayed attentive to server availability and table turnover to seat guests quickly.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Educated guests on daily specials, appetizers, entrées, desserts, and other menu items.
  • Checked dining and serving areas to ensure they were clean and ready for guests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Assisted with setting up banquet rooms for special events.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Answered incoming calls with an appropriate greeting, and provided information about menu items or services offered.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Restaurant Hostess

The Porch
South Jordan, Utah
04.2022 - 08.2022
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Answered telephone to provide dining information and take reservations.
  • Assisted staff by serving food and beverages or bussing tables.

Restaurant Hostess

Tsunami Restaurant
South Jordan, UT
10.2020 - 04.2022
  • I spoke with patrons to make conversation, answer questions, or respond to complaints.
  • Answered phones promptly to record and confirm reservations.
  • I greeted customers, responded to questions, and recommended specials to increase profits.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
  • Efficiently completed take-out orders, and handed them to customers.

Gymnastics Coach

Olympus Gymnastics
South Jordan, Utah
01.2019 - 03.2020
  • Engaged with parents and guardians, providing regular updates on athlete progress and addressing concerns.
  • Trained athletes in the proper use of equipment for safety and maximum results.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Educated athletes in rules, strategies, sportsmanship, and performance principles.
  • Communicated with coaches and athletes to discuss tournaments, competitions, and other events.
  • Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.

Education

Bachelor of Science - Communications

Utah Valley University
Orem, UT
04-2026

High School Diploma -

Bingham High School
South Jordan, UT
06-2022

Skills

  • Customer service
  • Task prioritization
  • Teamwork and collaboration
  • Attention to detail
  • Effective communication
  • Organizational skills
  • Time management
  • Menu knowledge
  • Personable and friendly
  • Guest satisfaction
  • Flexible and adaptable
  • Dependable and responsible

Certification

  • Food Handlers Permit
  • Driver's License

Affiliations

  • Loves Outdoors.
  • Finds joy in sports and activities such as golf, pickleball, volleyball, and soccer.
  • Loves meeting new people.
  • Interested in learning new skills.

Accomplishments

  • Lead Hostess at current job position.

References

References available upon request.

Timeline

Restaurant Hostess

Tsunami Restaurant
05.2023 - Current

Restaurant Hostess

The Porch
04.2022 - 08.2022

Restaurant Hostess

Tsunami Restaurant
10.2020 - 04.2022

Gymnastics Coach

Olympus Gymnastics
01.2019 - 03.2020

Bachelor of Science - Communications

Utah Valley University

High School Diploma -

Bingham High School

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Amanda Albee