AMANDA BARRETT
Randleman ,NC
Summary
Service-oriented Administrative Assistant in clerical, administrative environment. Core competencies include the ability to communicate with customers effectively by providing them with needed information, the ability to complete essential tasks in a timely manner by efficiently managing resources and time, and the ability to easily acquire new needed skills by learning them from other more experienced personnel. I handle tasks with accuracy and efficiency.
Overview
12
12
years of professional experience
Work History
Sales Associate
Hannah’s Bridge
Greensboro, NC
11.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
PB&J
Archdale, NC
11.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Restaurant Hostess
Steak Street Restaurant
Greensboro, NC
02.2020 - 09.2021
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Informed servers of newly seated parties for speedy service.
- Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Bridal Stylist
David’s Bridal
Greensboro, NC
06.2020 - 04.2021
- Managed customer expectations with open consultations and frequent communication.
- Completed fittings with customers for wedding gowns, bridal party attire and special occasion dresses.
- Made followed up calls and appointments.
- Organized the show floor and kept it neat and presentable.
Administrative Assistant
Northpoint Trading
Fieldale, VA
04.2019 - 02.2020
- Assist in administrative needs by completing data entry, and fulfilling customer orders.
- Coached new employees on administrative procedures, company policies and performance standards.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Offered departmental administrative support.
Caterer
Shigs In Pit BBQ & Brewery
Fort Wayne, IN
09.2018 - 03.2019
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Perform some food preparation or service tasks such as clearing tables, and serving food and drinks when necessary.
Mail Order Clerk / Sales Associate
Country Kitchen Sweetart Inc
Fort Wayne, IN
04.2017 - 03.2019
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment, such as fax machines, copiers, or phone systems. Create, maintain, and enter information into databases.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Provide services to customers, such as order placement or account information.
Engraver / Sales Associate
Cass Jewelers
Greensboro, NC
08.2012 - 10.2014
- Assist in customer service and assist customers with various custom request regarding engraving and designing jewelry.
Education
High School Diploma -
Anderson Christian Academy
Greensboro, NC2013
Skills
- Customer and Personnel Service
- Telecommunications
- Reading Comprehension
- Communications and Media
- Critical Thinking
- Mail Handling
- Data Entry
- Time Management
- Computer Knowledge
- Multi-line Phone Proficency
- Digital Photography
Timeline
Sales Associate
Hannah’s Bridge
11.2022 - 05.2024
Sales Associate
PB&J
11.2021 - 04.2022
Bridal Stylist
David’s Bridal
06.2020 - 04.2021
Restaurant Hostess
Steak Street Restaurant
02.2020 - 09.2021
Administrative Assistant
Northpoint Trading
04.2019 - 02.2020
Caterer
Shigs In Pit BBQ & Brewery
09.2018 - 03.2019
Mail Order Clerk / Sales Associate
Country Kitchen Sweetart Inc
04.2017 - 03.2019
Engraver / Sales Associate
Cass Jewelers
08.2012 - 10.2014
High School Diploma -
Anderson Christian Academy