Amanda Bagwell
Austin,TX
Summary
National Account Manager with 8+ years of experience excelling in customer retention and strategic account management. Adept at fostering long-term partnerships and driving profitability through innovative contract negotiations and cross-functional collaboration. Committed to leveraging a growth mindset and exceptional communication skills to achieve and surpass sales goals.
Overview
8
8
years of professional experience
Work History
Senior National Account Manager
Cogent Communications
09.2022 - Current
- Achieved high customer retention rates by developing strategic account plans and conducting regular business reviews.
- Managed complex contract negotiations, resulting in long-term partnerships and increased profitability for the company.
- Collaborated cross-functionally to resolve customer issues quickly, maintaining high levels of satisfaction and loyalty.
Inside Sales Representative
CTM Total Solutions
08.2019 - 09.2022
- Calling outbound for prospecting and lead generation with goal of presenting diverse Telecom portfolio Assisted with preparation for face to face meeting when needed
- Qualified prospects from lead list and assisted senior personnel with sales cycle.
- Developed targeted prospecting strategies, leading to a 25% increase in qualified leads and expanded customer base.
Sales Associate
Shore Thing Cigars
05.2016 - 08.2019
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Upsold items to guests, increasing revenues and maximizing profits.
Education
Associate of Arts - Psychology
Santa Fe College
Gainesville, FL05.2015
High School Diploma -
Bay High School
Panama City, FL05.2011
Skills
- Conflict Resolution
- Growth-mindset
- Customer Retention
- Communication
- Teamwork
- Reliability
References
- Melvin Montoya (678) 431 - 1757
- Tim Manly (404) 831 - 7579
Timeline
Senior National Account Manager
Cogent Communications
09.2022 - Current
Inside Sales Representative
CTM Total Solutions
08.2019 - 09.2022
Sales Associate
Shore Thing Cigars
05.2016 - 08.2019
Associate of Arts - Psychology
Santa Fe College
High School Diploma -
Bay High School