Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to providing highest quality care to patients and or customers. Skilled at operating departments efficiently to meet goals while successfully matching employees with roles for maximum performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Amanda Bonnett
Lawrenceburg,TN
Summary
Overview
7
years of professional experience
1
Certification
Work History
Westco Contractors, LLC
Operations Manager
11.2021 - Current
Job overview
- Supervised staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Over see quality and production on over 40 jobs.
Fast Pace Urgent Care
Quality Assurance and Medical Records Supervisor
09.2016 - 11.2021
Job overview
- Prepared and interpreted various reports for development team.
- Oversaw onboarding and training of new employees to promote qualified team members.
- Used various software to maintain database of test reports and EMR records.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Analyzed quality control assessment findings and developed and implemented methods to improve performance.
- Maintained accuracy, completeness, and security for medical records and health information.
- Assisted in training new staff on medical record processing and filing procedures.
Education
University of PhoenixTempe, AZ
Associate of Science from Healthcare Administration
2015
University Overview
Skills
- Notary Public
- Adobe Creative Suite
- Client Relations
- Staff Management
- Regulatory Compliance
- Data Evaluation
- Staff Training
- Recruiting and Hiring
- Quality Assurance and Control
- Invoice Processing
- Policy and Procedure Implementation
- Payroll Processing
Certification
- CNP - Certified Notary Public
Timeline
Operations Manager
Westco Contractors, LLC
11.2021 - Current
Quality Assurance and Medical Records Supervisor
Fast Pace Urgent Care
09.2016 - 11.2021
University of Phoenix
Associate of Science from Healthcare Administration
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