Amanda Bowen
Saint Joseph,MO
Summary
Helpful Patient Care Representative looking to leverage eleven years of patient services talents into a professional Administrative Assistant role. Highly organized and communicative with a strong history of medical office operations. Experienced in applicable computer software such as Microsoft Word. Adept at assisting patients with all aspects of insurance billing resolutions or payments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Homebound Coordinator
Saint Joseph School District
Administration Office
10.2021 - Current
- Used microsoft office and excel to create reports and spreadsheets.
- Monitored office supplies to order and replenish stock when necessary.
- Manage Administrative claiming with MOHealthNet for school district. Provide necessary information to MOHealthNet for billing of direct services.
- Maintain current participation requirements for MOHealthNet.
- Compile quarterly reports to receive state reimbursement for billable services.
- Coordinate all aspects of Homebound.
- Perform various tasks and duties to support Coordinator of Nursing and district.
- As of 8/2024 transition to an elementary school as main secretary.
Patient Care Representative
Mosaic Pediatrics
10.2011 - 10.2021
- Scheduled approximately 75-100 patients per week and made reminder calls.
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Handled prescription refill requests.
- Used Microsoft Word and other software tools to create documents and other communications.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Independent Sales and Marketing Representative
Vektek
09.2010 - 10.2011
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Used strong customer service skills to develop loyal customer base, increasing repurchasing rate by 10%.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
Education
Medical Assistant - Medical Assistant
Highland Community College
Highland, Kansas05.2019
High School Diploma -
Central High School
St. Joseph05.2006
Skills
- Explaining Policy and Procedures
- Microsoft Office
- Patient Needs Assessment and Referral
- Caring and Empathetic
- Documenting and Recording Information
- Providing Information and Resources
- Patient Registration
Timeline
Administrative Assistant/Homebound Coordinator
Saint Joseph School District
10.2021 - Current
Patient Care Representative
Mosaic Pediatrics
10.2011 - 10.2021
Independent Sales and Marketing Representative
Vektek
09.2010 - 10.2011
Medical Assistant - Medical Assistant
Highland Community College
High School Diploma -
Central High School