Amanda Bozarth
Denton,MD
Summary
Certified Pharmacy Technician with 22 years of hospital and retail pharmacy experience. Achieved high levels of customer satisfaction by delivering personalized service and addressing patient needs effectively. Enhanced team performance through proactive training and support initiatives. Promoted strict compliance with HIPAA regulations, safeguarding patient information and maintaining trust.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Greensboro Pharmacy
04.2023 - Current
- Provided timely assistance on the front end to enhance customer satisfaction.
- Supervised medication dispensing processes to ensure accuracy and compliance with regulatory standards.
- Trained and mentored junior pharmacy technicians on operational procedures and customer service excellence.
- Implemented workflow improvements that enhanced efficiency in medication preparation and distribution.
- Managed inventory levels, optimizing stock control systems to minimize waste and ensure availability of medications.
Certified Pharmacy Technician
Cardinal Health
06.2020 - 06.2022
- Facilitated teaching initiatives in Missouri and North Carolina to promote knowledge sharing.
- Assisted pharmacists in managing inventory levels and ordering supplies to maintain stock availability.
- Conducted quality control checks on medications, ensuring compliance with regulatory standards and protocols.
Certified Pharmacy Technician
Greensboro Pharmacy
02.2014 - 05.2019
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Prepared and submitted claims to insurance companies for payment.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
- Processed cash register transactions for new and refilled prescription orders.
Certified Pharmacy Technician
UM Shore Medical Center at Easton
05.2008 - 08.2013
- IV Certified
- IV Coumpounding in USP .797 compliant pharmacy including Intravenous Immunoglobulin (IVIG) and Total Parenteral Nutrition (TPN)
- Chemo Certified
- Dispensed and delivered patient medications to patients throughout the hospital.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Worked closely with pharmacists to safely and accurately dispense medication.
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
- Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
- Cardinal Health Pyxis CII Safe
- Strictly maintained customer and patient confidentiality.
Certified Pharmacy Technician
Denton Pharmay/Ridgely Pharmacy
02.2006 - 06.2008
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Prepared and submitted claims to insurance companies for payment.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
- Processed cash register transactions for new and refilled prescription orders.
Certified Pharmacy Technician
Rite Aid Pharmacy
02.2004 - 02.2006
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Prepared and submitted claims to insurance companies for payment.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
- Processed cash register transactions for new and refilled prescription orders.
Education
North Caroline High School
Ridgely, MD, United StatesSkills
Exceptional patient care and interaction
Certification
- In good standing with The Maryland State Board of Pharmacy
- In good standing with Pharmacy Technician Certification Board
Additional Information
- Recipient of Care Gram's
- 5 time receipent of Superior Customer Service Award
Timeline
Certified Pharmacy Technician
Greensboro Pharmacy
04.2023 - Current
Certified Pharmacy Technician
Cardinal Health
06.2020 - 06.2022
Certified Pharmacy Technician
Greensboro Pharmacy
02.2014 - 05.2019
Certified Pharmacy Technician
UM Shore Medical Center at Easton
05.2008 - 08.2013
Certified Pharmacy Technician
Denton Pharmay/Ridgely Pharmacy
02.2006 - 06.2008
Certified Pharmacy Technician
Rite Aid Pharmacy
02.2004 - 02.2006
North Caroline High School