Amanda Bubenicek

• Monitored employee performance and gave feedback and disciplinary action as needed.
• Resolved customer complaints in a professional manner.
• Performed hiring tasks as assistant hiring manager.
• Communicated with owners and other managers on problems and areas of improvement.
• Assisted in creating seasonal menu items.
• Processed and entered invoices into the financial system for record-keeping.
• Approve employee clock-outs and shift trades.

Crew Member Responsibilities.

• Prepared fresh acai bowls and smoothies according to customer specifications.
• Operated register system for order processing and payment handling.
• Maintained cleanliness and organization of service area and equipment.

Shift Lead Responsibilities:

• Verified cash drawers contain the correct amount during opening and closing.
• Ensured compliance with health and safety standards.
• Trained new employees on product preparation, customer service protocol, and company policies.
• Delegated tasks to employees and monitored task completion.
• Managed inventory levels and ordered stock for the following day.
• Checked orders for quality.

• Greeted visitors upon their arrival at the office.
• Copied, sorted and filed records of office activities and business transactions.
• Managed inventory of office supplies necessary for daily operations
• Operated equipment and machinery according to safety guidelines.
• Delivered messages and ran errands.