Amanda Cano
Myrtle Beach,SC
Summary
Dedicated and efficient in medical administration. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Receptionist
New Hyde Park Primary Care
09.2018 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Dental Receptionist
Dr. Maghdani
06.2016 - 09.2018
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct
- Explained benefits and outlined pricing details for procedures and services.
- Performed patient x-rays
Business Assistant
Heartland Dental
09.2021 - Current
- Processing electronic payments and checks from insurances and patients
- Monitoring overdue accounts and performing courtesy calls to patients for payment
- Insurance aging
- Review and explain treatment plans to patients, ensuring they understand procedures, cost, and insurance coverage
- Verify insurance coverage
- Manage scheduling of patient appointments.
- Manage phone inquiries daily.
Education
Advance Regents Diploma -
North Queens Community High School
Flushing, NY09.2012
Skills
- Computer Proficiency
- Positive Attitude and Energetic
- Call Answering and Routing
- Data Entry and Database Software
- Appointment Confirmation
- Multi-Line Telephone Skills
Timeline
Business Assistant
Heartland Dental
09.2021 - Current
Receptionist
New Hyde Park Primary Care
09.2018 - 06.2021
Dental Receptionist
Dr. Maghdani
06.2016 - 09.2018
Advance Regents Diploma -
North Queens Community High School
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