Amanda Cary
Lapine,OR
Summary
Dynamic and dedicated retail professional with a strong background at Grocery Outlet Bargain Market. Expert in customer service and POS operations, I enhanced customer loyalty through effective problem resolution and product recommendations. Proven work ethic and integrity led to improved sales and reduced theft, showcasing my commitment to excellence in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Cashier
Grocery Outlet Bargain Market
12.2020 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Enhanced shopping experience, provided product information and location assistance.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
General -
06.2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Product restocking
- Product knowledge
- Merchandise restocking
- POS system operations
- Staff training
Timeline
Cashier - Grocery Outlet Bargain Market
12.2020 - 03.2025
Gateways High School - General,
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