AMANDA CELLUCCI

Studied and earned certification from NORVELL University for spray tanning.

Established my own brand/salon and market my business daily through social media outlets.

Manage salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.

• Advised those interested in coverage by providing an appropriate plan for each individual client
• Generated quotes based on the information collected from client(s).
• Responded to customer calls swiftly to resolve issues and answer questions
• Maintained high standards of customer service by building relationships with clients.

• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.