Amanda Chambers
Pasadena,MD
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
16
16
years of professional experience
Work History
Hair Stylist
Hair 2002
Glenburnie, Maryland
12.2019 - 03.2020
- Worked on several customers daily while maintaining distinguished cleanliness and organization of work areas.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
GNA/Home Health CNA
Glenburnie Rehabilitation And Nursing Center
Glenburnie , MD
09.2007 - 05.2009
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cashier
Royal Farms
Glenburnie, Maryland
01.2004 - 03.2007
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Completed inventory counts and ordered merchandise.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Cosmetology - Cosmetology
Maryland Beauty Academy of Essex
Baltimore, MD08.2019
Medical Assistant Certification -
TESST College of Technology - Baltimore
Baltimore, MD08.2012
High School Diploma -
North County High School
Glen Burnie, MD06.2006
Skills
- Customer consultation
- Highlights and lowlights
- Texturizing services specialist
- Waxing service provider
- Scalp treatments
- Organization
- Maryland Licensed Cosmetologist
- Cash Handling
Timeline
Hair Stylist
Hair 2002
12.2019 - 03.2020
GNA/Home Health CNA
Glenburnie Rehabilitation And Nursing Center
09.2007 - 05.2009
Cashier
Royal Farms
01.2004 - 03.2007
High School Diploma -
North County High School
Medical Assistant Certification -
TESST College of Technology - Baltimore
Cosmetology - Cosmetology
Maryland Beauty Academy of Essex