Amanda Coetzee
McCalla,AL
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Precision Chiropractic
Pelham, AL
09.2022 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Maintained cleanliness and order in treatment and waiting areas, ensuring safe and inviting space for patients.
Warehouse Associate
Dedicated Personnel
McCalla, AL
02.2022 - 09.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 40 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
High School Diploma -
Heritage Academy
Hoover, AL05.2010
Skills
- Telephone etiquette
- Appointment scheduling
- Insurance verification
- Scheduling appointments management
- Data entry efficiency
- Patient flow management
- Effective written and verbal communication
- Front desk administration
- Inventory restocking and oversight
Timeline
Chiropractic Assistant
Precision Chiropractic
09.2022 - Current
Warehouse Associate
Dedicated Personnel
02.2022 - 09.2022
High School Diploma -
Heritage Academy