Amanda Dewberry
Athens,GA
Summary
Self-motivated in highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Positive and upbeat Assistant Manager successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Sleep Inn Suites
Athens , GA
2023.11 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Lawn Care Worker
Ground Effects Lawn Service
Grayson , GA
2007.03 - Current
- Mowed lawns using walk-behind mowers, riding mowers and edgers.
- Inspected equipment to ensure proper functioning.
- Fertilized and treated lawns with herbicides and pesticides to prevent insect infestation and disease.
- Weeded gardens and flower beds.
- Raked leaves, spread mulch and removed debris from grounds.
- Installed new sod or seed for grass growth in areas of the lawn that were damaged or bare.
- Responded to customer inquiries regarding services offered by the company.
- Cleaned gutters along rooflines when necessary.
Assistant Store Manager
Mavis tires and brakes
Atlanta , GA
2022.05 - 2023.10
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Flagger
GS Construction
Lawrenceville , Georgia
2018.03 - 2020.05
- Directed traffic away from work zones while maintaining safety regulations.
- Inspected and maintained safety equipment such as cones, barricades, signs and flags.
- Communicated with drivers to ensure safe passage through construction zones.
- Monitored roadways for hazardous conditions and reported any potential issues to supervisor.
- Set up temporary traffic control devices to alert motorists of upcoming construction areas.
- Held stop and slow paddles to direct traffic around active work sites.
- Ensured proper placement of warning signs, cones and barricades in accordance with state regulations.
- Assisted with lane closures and detours when necessary.
- Adhered to all safety protocols including use of hard hats, reflective vests, gloves.
Education
High School Diploma -
Grayson High School
Loganville, GA06.2004
Skills
- Call Routing
- Cash Handling
- Inventory Control
- Clerical Support
- Office Organization
- Guest Relations
- Office Administration
- Customer Service
- Appointment Confirmation
- Front Office Management
- Issue Handling
- Problem-Solving Skills
- Scheduling Appointments
- Customer Assistance and Interaction
- Staff Management
Timeline
Front Desk Receptionist
Sleep Inn Suites
2023.11 - Current
Assistant Store Manager
Mavis tires and brakes
2022.05 - 2023.10
Flagger
GS Construction
2018.03 - 2020.05
Lawn Care Worker
Ground Effects Lawn Service
2007.03 - Current
High School Diploma -
Grayson High School
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