Amanda Easley
Meridian,ID
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
19
19
years of professional experience
Work History
Manager
Splash and Dash
Meridian, ID
02.2021 - 05.2026
- Managed daily operations and staff scheduling at a leading pet grooming service.
- Oversaw customer service initiatives to enhance client satisfaction and retention.
- Trained and mentored new employees in grooming protocols and safety procedures.
- Implemented inventory management practices for grooming supplies and equipment.
- Coordinated marketing efforts to promote services and attract new clients.
- Developed standard operating procedures for efficient grooming workflows.
- Ensured compliance with health and safety regulations in the workplace.
- Collaborated with teams to create a positive work environment for staff and pets.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Implemented quality control measures to uphold company standards.
Vet tech and grooming
Critter Care Pet Clinic
Boise, Idaho
05.2018 - 02.2021
- Assisted veterinarians during examinations and surgical procedures.
- Monitored vital signs and provided care to hospitalized pets.
- Prepared and maintained medical equipment for various procedures.
- Conducted routine laboratory tests on samples for diagnosis.
- Maintained cleanliness and organization of treatment areas and exam rooms.
- Communicated with clients regarding appointment scheduling and follow-up care.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Processed incoming calls from clients seeking advice or requesting appointments.
- Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
- Performed basic diagnostic tests such as fecal examinations or skin scrapings.
- Assisted with the collection of blood samples for laboratory testing.
- Maintained inventory control of medications and supplies by restocking shelves according to established protocols.
- Scheduled appointments for new patients as well as follow up visits for existing ones.
- Collaborated with veterinary staff to ensure quality patient care was maintained at all times.
- Provided nursing care to hospitalized patients including administering fluids, feeding tubes, bandaging wounds, taking radiographs and performing lab tests.
- Ensured that all safety protocols were followed when handling hazardous materials or operating equipment such as x-ray machines or anesthesia machines.
- Conducted routine health checks on newly admitted animals to assess overall health status.
- Communicated effectively with clients regarding their pet's condition or treatment plan.
- Obtained relevant health history and information from clients to maintain medical charts.
- Tracked and scheduled follow-up appointments for animal treatment.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Vet tech and grooming
Animals R Us
Boise, Idaho
12.2006 - 05.2018
- Assisted veterinarians during examinations and surgical procedures.
- Monitored vital signs and provided care to hospitalized pets.
- Prepared and maintained medical equipment for various procedures.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Communicated with clients regarding appointment scheduling and follow-up care.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
- Educated clients about preventive healthcare measures such as proper nutrition, grooming techniques and parasite control methods.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Processed incoming calls from clients seeking advice or requesting appointments.
- Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
- Performed basic diagnostic tests such as fecal examinations or skin scrapings.
- Assisted with the collection of blood samples for laboratory testing.
- Scheduled appointments for new patients as well as follow up visits for existing ones.
- Collaborated with veterinary staff to ensure quality patient care was maintained at all times.
- Monitored vital signs of patients and recorded results in patient charts.
- Provided nursing care to hospitalized patients including administering fluids, feeding tubes, bandaging wounds, taking radiographs and performing lab tests.
- Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
- Performed physical exams, administered vaccinations and euthanized animals as needed.
- Obtained relevant health history and information from clients to maintain medical charts.
Education
Boise High School
Boise, IDSkills
- Staff scheduling
- Client retention
- Inventory management
- Compliance enforcement
Timeline
Manager
Splash and Dash
02.2021 - 05.2026
Vet tech and grooming
Critter Care Pet Clinic
05.2018 - 02.2021
Vet tech and grooming
Animals R Us
12.2006 - 05.2018
Boise High School