Amanda Ellenburg
Barnesville,GA
Summary
Driven professional with a strong background in customer service and cash management, honed at renowned retailers including Walmart. Excelled in enhancing customer satisfaction and streamlining payment processes, demonstrating exceptional organizational abilities and a cooperative attitude. Achieved an outstanding accuracy level in cash handling, contributing to a significant increase in repeat business.
Overview
8
8
years of professional experience
Work History
Cashier
Walmart
Thomaston, GA
08.2016 - 04.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stock Associate
Kroger
Loganville, GA
01.2012 - 05.2013
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Cashier
Piggly Wiggly Supermarket
Greenville, Ga
07.2009 - 09.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma -
Pike County High School
Zebulon, GA05.2011
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash register systems
- Payment Processing
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Complex Problem-Solving
- Issue Resolution
- Cash Drawer Balancing
- Payment Collection
- Refund handling
- Guest inquiries
- Currency counting
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Team Collaboration
- Adaptable and Flexible
- Cooperative Attitude
- Relationship Building
Timeline
Cashier
Walmart
08.2016 - 04.2017
Stock Associate
Kroger
01.2012 - 05.2013
Cashier
Piggly Wiggly Supermarket
07.2009 - 09.2011
Diploma -
Pike County High School