Amanda Hebert
Smithfield,RI
Summary
To obtain a career that furthers my customer service skills, helping others with a company that I can grow with. Friendly and enthusiastic who consistently meets customer service satisfaction goals.
Overview
20
20
years of professional experience
Work History
Shift Leader
American Eagle Outfitters
N. Attleboro, Ma
08.2010 - Current
- Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience Achieve store shrink goals and maintain all operational standards to secure the assets of the store's physical location Recruit, hire, develop and retain top management and sales talent for the store, to include maintaining optimal staffing levels Train and develop sales team in all areas of job responsibility Motivate team through a compelling vision and direction to encompass American Eagle Outfitter's Core values Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards.
Cashier
Pac sun
N. Attleboro, Ma
11.2009 - 08.2011
- training other employees.
- Processing shipment, organizing and maintaining the store up to expectations.
- Working one on one with customers.
- Processed cash and credit payments rapidly and accurately.
- Responded to all customer inquiries thoroughly and professionally.
Head Cashier
DEB SHOP
Lincoln, RI
10.2006 - 11.2008
- Greeted customers in a timely fashion, while quickly determining their needs.
- Answered customer questions about product availability and shipment times.
- Placed special merchandise orders for customers.
- Processed cash and credit payments rapidly and accurately.
Nanny
Michelle Periera
Greenville, RI
01.2005 - Current
- Caring for 3 girls in a safe environment.
- Cooking and light cleaning.
- Teaching and entertaining the girls.
- Taking the girls to their appointments and activities.
Education
Bachelor of Arts - education
Rhode Island College
Current
Associate of Science - General Studies
Community college of Rhode Island
Warwick, RI2010
High School Diploma - undefined
Smithfield High School Pleasant View Ave
Rhode Island2007
Skills
- Cash handling and management
- Goal-oriented
- Positive and friendly
- People-oriented
- Retail merchandising experience
- Detail-oriented
- Exceptional time management skills
- Excellent work ethic
- Team building expertise
- Strong conflict resolution skills
Timeline
Shift Leader
American Eagle Outfitters
08.2010 - Current
Cashier
Pac sun
11.2009 - 08.2011
Head Cashier
DEB SHOP
10.2006 - 11.2008
Nanny
Michelle Periera
01.2005 - Current
Bachelor of Arts - education
Rhode Island College
Associate of Science - General Studies
Community college of Rhode Island
High School Diploma - undefined
Smithfield High School Pleasant View Ave
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