Amanda Fabian
Brockton,MA
Summary
Highly motivated individual searching for growth opportunities .Dynamically and customer-focused professional with experience excelling in appointment coordination and communication. Proven ability to enhance client satisfaction through effective team collaboration and strategic planning. Bilingual in English and Spanish, skilled in maintaining organized environments and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Blue Hills Rehabilitation Center
08.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Operated multi-line telephone system to answer and direct high volume of calls.
Crew Member
Dunkin' Donuts
09.2021 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
Receptionist/Customer Service Representative
We Care 365
02.2020 - 03.2021
- Maintained accurate records of customers interaction using company software system
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
Education
No Degree - Medical Diagnostics
Bunker Hill Community College
Charlestown, MACertificate EKG Technician -
Bunker Hill Community College
Charlestown, MA04-2025
High School Diploma -
Penn Foster Career School
Scranton, PA06-2021
Skills
- Email and telephone decorum
- Strategic planning
- Appointment confirmation
- Oral and writing communication
- Team collaboration
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Blue Hills Rehabilitation Center
08.2023 - Current
Crew Member
Dunkin' Donuts
09.2021 - 04.2023
Receptionist/Customer Service Representative
We Care 365
02.2020 - 03.2021
No Degree - Medical Diagnostics
Bunker Hill Community College
Certificate EKG Technician -
Bunker Hill Community College
High School Diploma -
Penn Foster Career School
Similar Profiles
Kathy A. YaskulskiKathy A. Yaskulski
MDS Coordinator at Cold Spring Hills Center for Nursing & RehabilitationMDS Coordinator at Cold Spring Hills Center for Nursing & Rehabilitation
Julie FinkJulie Fink
CNA Clinical Trainee at Huntington Hills Center for Health & RehabilitationCNA Clinical Trainee at Huntington Hills Center for Health & Rehabilitation
Kamal GhatoraKamal Ghatora
Certified Nursing Assistant In Training at West Hills Health and Rehabilitation CenterCertified Nursing Assistant In Training at West Hills Health and Rehabilitation Center
Sauvelie Saint JeanSauvelie Saint Jean
Certified Nursing Assistant at Charlwell HouseCertified Nursing Assistant at Charlwell House
Regine CamyRegine Camy
Concierge at Mediate ManagementConcierge at Mediate Management