Amanda Figueroa
Coral Springs ,FL
Summary
Dynamic and dedicated professional with extensive experience in customer service, Proven ability to enhance customer satisfaction through effective conflict resolution and attention to detail. Skilled in managing point-of-sale systems and fostering positive relationships, consistently exceeding productivity goals in fast-paced environments.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
2026
2026
years of professional experience
Work History
Cashier
Grand Luxe Cafe
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Collaborated with team members to enhance workflow during peak service hours.
- Greeted customers entering store and responded promptly to customer needs.
Barista
Starbucks
Parkland
10.2023 - Current
- Assisted customers with menu selections, providing recommendations based on preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve smooth service during peak hours.
- Monitored inventory levels of coffee beans and supplies, alerting management when restocking was needed.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier
Smoothie King
Coral Springs, FL
02.2022 - 06.2022
- Managed cash register operations, balancing cash drawers at the end of shifts.
- Implemented strategies to improve checkout speed, enhancing overall customer satisfaction.
- Monitored inventory levels at the register, reporting discrepancies to management for resolution.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Vivace Express
Coral Springs
05.2021 - 09.2021
- Assisted in training new cashiers on operational procedures and system usage.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Front Desk Assistant
Urban Air Adventure Park
Coconut Creek, FL
03.2020 - 08.2020
- Assisted guests with check-in and check-out processes, ensuring smooth transitions and positive experiences.
- Greeted visitors warmly, providing information on park attractions and services to enhance guest satisfaction.
- Managed phone inquiries, effectively addressing concerns and relaying important information to relevant departments.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for guests.
Education
High School Diploma -
Coral Glades High School
Coral Springs Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Conflict resolution
- Attention to detail
Languages
spanish
Native or Bilingual
Timeline
Barista
Starbucks
10.2023 - Current
Cashier
Smoothie King
02.2022 - 06.2022
Cashier
Vivace Express
05.2021 - 09.2021
Front Desk Assistant
Urban Air Adventure Park
03.2020 - 08.2020
Cashier
Grand Luxe Cafe
High School Diploma -
Coral Glades High School