Amanda Flatley
Queen Creek,AZ
Summary
Motivated Server/bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I have 10 years experience in fine dining and have made this my career.
Overview
9
9
years of professional experience
Work History
Server
Roka Akor
10.2022 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/Bartender
Fleming's Prime Steakhouse & Winebar
03.2015 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server
Toca Madera
10.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Kickapoo High School
Springfield, MOSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Timeline
Server
Roka Akor
10.2022 - Current
Server
Toca Madera
10.2020 - 10.2022
Server/Bartender
Fleming's Prime Steakhouse & Winebar
03.2015 - 10.2020
Kickapoo High School
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