Amanda Frank
Yardley,PA
Summary
Proven leader with a track record of boosting online sales and enhancing customer satisfaction at Conicelli Autoplex. Expert in digital marketing and team leadership, demonstrated through innovative sales strategies and effective team training. Skilled in negotiation and website maintenance, achieving significant market competitiveness and sales growth.
Overview
12
12
years of professional experience
Work History
Internet Sales Manager
Conicelli Autoplex
08.2003 - 05.2013
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
- Updated company website with deals and product packages.
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
Car Salesperson
John Kennedy Mazda
06.2002 - 07.2003
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
Cosmetic Counter Manager
Macy's
01.2001 - 05.2002
- Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
- Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
- Fostered a positive work atmosphere through open communication channels among team members.
- Improved overall efficiency at the cosmetic counter by implementing new organizational systems for inventory management.
Education
Cosmeticians License - Skin
Bucks County School of Beauty Culture
Feasterville, PA05.2000
Skills
Team Leadership Qualities
Online sales techniques
Appointment Scheduling
Digital Marketing
Inventory Management
Inbound Call Management
Website Maintenance
Price Quoting
Negotiation
Timeline
Internet Sales Manager
Conicelli Autoplex
08.2003 - 05.2013
Car Salesperson
John Kennedy Mazda
06.2002 - 07.2003
Cosmetic Counter Manager
Macy's
01.2001 - 05.2002
Cosmeticians License - Skin
Bucks County School of Beauty Culture
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