Amanda Gambrell
Charlotte,NC
Summary
At Total Implants & Periodontics, I excelled as a Treatment Coordinator, enhancing patient care through meticulous insurance verification and effective appointment scheduling. My expertise in dental insurance and adept problem-solving skills significantly improved patient satisfaction and streamlined treatment processes, demonstrating a strong blend of technical knowledge and interpersonal abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Treatment Coordinator
total implants & periodontics
Fort Mill, SC
03.2023 - 07.2024
- Provided administrative support for patient care staff.
- Communicated with patients with compassion while keeping medical information private.
- Coordinated with insurance companies to confirm patient coverage and process claims.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Processed patient intake information and updated medical records prior to treatment.
- Conducted financial consultations with patient and set up payment plans.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Education
ServSafe
Central Piedmont Community College
Charlotte, NCSkills
- Office administration
- Appointment scheduling
- Expertise of payment plans
- Exam room preparation
- Patient care coordination
- Insurance verification
- Dental insurance expertise
- Treatment Planning
- HIPAA compliance
- HIPAA protocol adherence
- Claims processing
- Payment collection
- Organizational skills
- Creative problem solving
- Multitasking
Affiliations
- I enjoy cooking, spending time with family and friends, the outdoor activactivitie.
Certification
- HIPPA,OSHA certified
- CPR certified
Timeline
Treatment Coordinator
total implants & periodontics
03.2023 - 07.2024
- HIPPA,OSHA certified
- CPR certified
ServSafe
Central Piedmont Community College
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