Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Amanda Garza

Rio Grande City

Summary

I am currently a senior at Texas State, and will be graduating December 2026. Worked with HEB for two years, which has allowed me to have exceptional interpersonal communication and a strong ability to resolve customer concerns while maintaining positive relationships. I am fluent in English and Spanish, which has strengthened my professionalism with experience in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
New Braunfels
08.2024 - Current
  • Guided customers in selecting products tailored to preferences and dietary needs, enhancing their shopping experience.
  • Coordinated with team members to maintain stock availability and optimize product placement, ensuring a seamless shopping environment.
  • Resolved customer inquiries and concerns with empathy and professionalism.
  • Provided prompt and precise service to customers during peak hours.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Recommended alternative products for out-of-stock items, helping customers find satisfactory replacements.

Frozen Yogurt Shop Worker

Exotic Berry
Rio Grande City
05.2025 - 08.2025
  • Operated yogurt machines, ensuring optimal functionality for consistent service quality.
  • Took orders and provided product recommendations to enhance customer experience.
  • Maintained cleanliness of work area and dining space for customer satisfaction.
  • Handled cash transactions accurately and processed payments efficiently.
  • Restocked supplies to maintain inventory levels and support efficient service.
  • Operated cash register accurately and efficiently.

Customer Service Assistant

HEB Grocery Store
Rio Grande City
05.2024 - 08.2024
  • Assisted customers with product inquiries and guided them through store navigation for efficient shopping.
  • Engaged customers in conversation to understand needs and resolve issues, enhancing overall shopping experience.
  • Greeted customers, unloaded merchandise onto the belt, bagged items, and loaded groceries directly into vehicles, ensuring smooth checkout process.
  • Gathers shopping carts from the parking lot and returns them to the store entrances.

Education

Bachelor of Arts - Criminal Justice

Texas State University
San Marcos, TX
12-2026

High School Diploma -

Rio Grande City High School
Rio Grande City, TX
05-2024

Skills

  • Product knowledge
  • Customer service
  • Time management
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Fluent in Spanish
  • Critical-Thinking Skills
  • Interpersonal Communication Skills
  • Public Speaking
  • Adapt to fast paced environments

Languages

English
Professional
Spanish
Professional

Affiliations

  • School Fuel - San Marcos,TX

Timeline

Frozen Yogurt Shop Worker

Exotic Berry
05.2025 - 08.2025

Personal Shopper

HEB Grocery Store
08.2024 - Current

Customer Service Assistant

HEB Grocery Store
05.2024 - 08.2024

Bachelor of Arts - Criminal Justice

Texas State University

High School Diploma -

Rio Grande City High School
Amanda Garza