Amanda Gioia
Walmart
Wurtsboro,NY
Summary
Dynamic professional with a proven track record at Kohl's Warehouse, excelling in customer service and attention to detail. Skilled in utilizing RF scanners for efficient inventory management, I fostered strong customer relationships and enhanced sales floor presentation, contributing to improved operational efficiency and customer satisfaction. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Work History
Sales Associate
11 Years- Assisted customers with product selection, locating merchandise, and resolving basic questions.
- Processed sales transactions at register, handling cash, card, and receipt verification accurately.
- Stocked shelves, replenished merchandise, and maintained organized sales floor presentation.
- Supported inventory accuracy by checking product availability and reporting low-stock items.
- Recovered fitting areas and sales displays to keep department clean and shoppable.
- Collaborated with team members to complete department tasks and improve customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted customers with merchandise selection, product location, and questions across sales floor.
- Scanned items efficiently while maintaining fast, courteous service during peak periods.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pack to Light/Associate
- Picked merchandise accurately using RF scanners and warehouse management systems.
- Packed, labeled, and prepared shipments for outbound distribution.
- Sorted incoming inventory to maintain organized stock and storage areas.
- Restocked pick locations while following inventory rotation and location accuracy standards.
Education
- Graphic Design With A Background in Business
GED
No Degree - Liberal Arts
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Timeline
Sales Associate
Walmart
05.2015 - 05.2026Read More
Stevens Henager College
from Graphic Design With A Background in Business
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BOCES
GED
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SUNY Sullivan
No Degree from Liberal Arts
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Pack to Light/Associate
Kohl's Warehouse
2026 - 2026Read More