Amanda Gomez
Victorville,CA
Summary
Efficient Shipping and Receiving Clerk known for high productivity and ability to complete tasks swiftly. Skilled in inventory management, logistics coordination, and data entry, ensuring smooth operations in fast-paced environments. Strong organizational, time management, and problem-solving skills enable excellence in managing shipments accurately and on schedule. Skilled dispatcher with several years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. delivery requirements and driver practices. Dedicated professional trained in picking, packing and shipping orders. Delivers reliable service against daily targets with superior work ethic and team-oriented mindset. Successful at supporting accomplishments and maintaining safety standards.
Overview
9
9
years of professional experience
Work History
Warehouse Administrator/customer Service
MAPEI Corporation
San Bernardino, CA
02.2023 - 06.2024
- Answer phone calls from carriers and drivers.
- organize and scheduled appointments
- plan meetings
- use As400
- Transporeon
- maintain communication with customer and drivers
- resolve problems
- Ran Bol's for lowe's and core house
- support supervisor
- Maintained accurate records of incoming and outgoing shipments.
- Provided support to other departments such as customer service with product inquiries.
Shipping and Receiving clerk
States Logistics Service, inc.
Ontario, CA
07.2022 - 10.2022
- Responsible for coordinating the clerical tasks for the shipping department
- Ensure shipping documents processed with accuracy on time
- Checks in drivers looks up purchase orders provided by drivers and directs them to the appropriate dock doors for unloading of product
- Ensures proper labels and tickets have been applied before shipping
- Print all bills and assists in resolving any discrepancies
- Answers incoming calls from drivers and gives directions to the facility.
Clerk
Saia LTL Freight
Fontana, CA
09.2018 - 03.2022
- Print drivers' manifest and provide any hazardous materials of lading appropriate personnel
- Scan bills of lading and driver receipts into the system for billers to access
- Handle and process checks
- Verify delivery receipts and signatures
- Verify and record any cash or check payments
- Enter exception drivers receipt process on any pro numbers manually
- Assist in some OS&D functions including freight report and exceptions
- Answer phones promptly, set appointments
- Provide exceptional customer service to internal and external customers
- Ensure the drivers have necessary paperwork for their daily runs and assist the dispatchers with administrative needs
- Knowledge of AS400 System.
Warehouse Picker
Ingram Micro
Eastvale, CA
02.2015 - 09.2018
- Selected products and items from shelves and pallets for customer orders.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Operated forklift and pallet jack to transport heavy loads.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- reported damaged products to supervisor
- picked products by matching numbers and product descriptions using voice audio headset
Education
GED -
Chaffey college
Skills
- Office Administration
- Typing
- Freight Experience
- 15 Key Data Entry
- Phone Etiquette
- Microsoft Word
- Word Processing
- Order Entry
- Cycle counting
- Microsoft Excel
- Leadership
- Microsoft Outlook
- Customer Service
- Administrative Experience
- Shipping and receiving
- Order Picking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Administrator/customer Service
MAPEI Corporation
02.2023 - 06.2024
Shipping and Receiving clerk
States Logistics Service, inc.
07.2022 - 10.2022
Clerk
Saia LTL Freight
09.2018 - 03.2022
Warehouse Picker
Ingram Micro
02.2015 - 09.2018
GED -
Chaffey college
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