Amanda Gonzalez
Donna
Summary
Dynamic sales associate with a proven track record at Home Depot, excelling in customer service and relationship building. Skilled in cash register operation and problem-solving, I effectively enhanced customer experiences and drove sales through strategic merchandising and collaboration. Committed to delivering exceptional service and adapting to fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Depot
03.2025 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sales Associate
Victoria Secret
12.2024 - 02.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to align with brand guidelines and attract customer engagement.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Collaborated with team members to restock shelves and organize inventory in a timely manner.
- Implemented promotional displays that increased foot traffic and showcased seasonal merchandise effectively.
Sales Representative
Cricket
09.2023 - 12.2024
- Developed product knowledge to effectively assist customers with inquiries and product selections.
- Collaborated with team members to maintain store organization and merchandising standards.
- Adapted quickly to changing sales promotions and inventory levels, ensuring timely customer support.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Education
High School Diploma -
Donna North
Donna, TX06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Product sales
- Sales training
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Home Depot
03.2025 - Current
Sales Associate
Victoria Secret
12.2024 - 02.2025
Sales Representative
Cricket
09.2023 - 12.2024
High School Diploma -
Donna North