Strategic business manager proficient in budget development and operational leadership. Demonstrated ability to enhance efficiency, reduce costs, and improve client satisfaction through effective negotiation and team training. Skilled at identifying opportunities for innovation and growth in competitive markets.
Overview
22
22
years of professional experience
Work History
Cashier
Hokes Bluff Grocery and Package
Hokes Bluff
08.2025 - Current
Operated cash register and processed customer transactions, ensuring accurate and timely service.
Operated cash register or POS system to receive payment by cash, check and credit card.
Maintained accurate cash drawer and balanced daily receipts.
Assisted customers with product inquiries and store layout navigation.
Collaborated with team members to ensure smooth checkout operations.
Handled customer complaints and resolved issues, enhancing overall customer satisfaction.
Trained new cashiers on checkout procedures and customer service standards, fostering a knowledgeable team.
Managed inventory by restocking shelves and organizing displays regularly.
Owner/Management
E&S Country Corner
Piedmont
08.2007 - 07.2023
Directed day-to-day business operations to enhance overall efficiency.
Oversaw daily operations, ensuring accurate and efficient task completion by team members to meet business objectives.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Trained and motivated employees to optimize performance in daily business functions.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
Laboratory Technician
Techtrix
Gadsden
01.2007 - 08.2010
Conducted testing and quality control to ensure compliance with laboratory standards and procedures.
Executed analytical testing on in-process product to assess quality and consistency.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Performed complex analyses using various instrumentation, delivering reliable data for informed decision making.
Calibrated and maintained instruments to keep equipment fully operational.
Operated and performed preventative maintenance on laboratory equipment and instruments.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Trained new associates in laboratory procedures and standards.
Reduced errors in data entry by meticulously reviewing and validating information before submission.
Analyzed laboratory results to offer technical insights and recommendations to scientists.
Performed routine lab and department maintenance to keep area clean and orderly.
Medical Assistant
The Foot Clinic
Gadsden
08.2004 - 08.2007
Collected and recorded patient medical histories and vital signs accurately.
Assisted healthcare providers in patient examinations and treatments.
Prepared examination rooms with required equipment and supplies to ensure readiness for patient care.
Coordinated patient scheduling and appointment confirmations to minimize wait times.
Educated patients on foot care best practices and treatment options to promote better health outcomes.
Maintained patient records in compliance with healthcare regulations.
Education
Associate Of Business Administration - Business/Accounting
Gadsden State Community College
Gadsden, AL
01-2005
Bachelors Degree - Accounting And Business Management
Jacksonville State University
Jacksonville, AL
Skills
Cash handling
Cash register operations
Customer service
Time management
Sales support
Customer service
Customer engagement
Inventory control
Sales strategies
Peer training
Timeline
Cashier
Hokes Bluff Grocery and Package
08.2025 - Current
Owner/Management
E&S Country Corner
08.2007 - 07.2023
Laboratory Technician
Techtrix
01.2007 - 08.2010
Medical Assistant
The Foot Clinic
08.2004 - 08.2007
Associate Of Business Administration - Business/Accounting
Gadsden State Community College
Bachelors Degree - Accounting And Business Management