Amanda Hanks

Responsible for investigating and maintaining claims files accurately while also ensuring were meeting our customers needs and expectations. Negotiating directly with plaintiff's attorneys while collaborating with inside and outside defense counsel to ensure an optimal outcome for all of our customers and the business.

Understanding and being able to effectively analyze policy language whether its personal or commercial policies is a huge priority. Being able to assess each situation and the needs of the claim and ensure they're aligned with our goals. Collaborating with defense in regards to potential risks while ensuring a professional relationship throughout the claim.

In regards to our litigated files we are responsible for managing defense budgets and timelines to ensure efficient handling and accuracy at all times. This ensure we stay on track and in budge with files needs such as subpoena's, various motions, depositions, IME's, mediations, medical experts, and trials.

Areas of expertise involve uninsured motorists coverage, commercial policies/ridesharing and personal auto policies.