Amanda hershey
Shippensburg,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
12
12
years of professional experience
Work History
Cashier
Wawa
Chambersburg, Pennsylvania
12.2024 - Current
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Operated cash register and processed customer transactions efficiently.
- Followed safety procedures while handling food items in the store environment.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled money, credit cards, and coupons accurately during transactions.
Cleaner
ABM Industries
Shippensburg, Pennsylvania
02.2023 - 12.2024
- Maintained cleanliness and sanitation in assigned areas daily.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Followed safety procedures for chemical handling and usage.
- Conducted routine inspections to ensure cleanliness standards were met.
- Collaborated with staff to prioritize urgent cleaning tasks efficiently.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Guest Service Team Lead
Turkey Hill Minit Markets
Shippensburg, Pennsylvania
02.2020 - 02.2023
- Supervised guest service team to ensure exceptional customer experiences.
- Trained new staff on service protocols and company policies.
- Handled guest inquiries and resolved complaints promptly and professionally.
Shift Manager
Subway
Chambersburg, Pennsylvania
06.2018 - 08.2019
- Managed staff scheduling to optimize coverage during peak hours.
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on operational procedures and customer service standards.
- Collaborated with upper management on strategic initiatives for store growth.
- Resolved customer complaints promptly to maintain satisfaction levels.
Shift Manager
Little Caesars Pizza
Shippensburg, Pennsylvania
06.2013 - 07.2017
- Supervised daily operations and ensured adherence to safety protocols.
- Reinforced rules to promote superior employee performance.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
Education
High School Diploma -
Common Wealth Connection Academy
Shippensburg, PA06-2014
Some College (No Degree) - Medical Billing And Coding
DeVry University
Shippensburg, PASkills
- Customer service
- Cash handling
- Team collaboration
Timeline
Cashier
Wawa
12.2024 - Current
Cleaner
ABM Industries
02.2023 - 12.2024
Guest Service Team Lead
Turkey Hill Minit Markets
02.2020 - 02.2023
Shift Manager
Subway
06.2018 - 08.2019
Shift Manager
Little Caesars Pizza
06.2013 - 07.2017
High School Diploma -
Common Wealth Connection Academy
Some College (No Degree) - Medical Billing And Coding
DeVry University
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