Amanda Holt
Colorado Springs,CO
Summary
Personable administrative professional dedicated to cultivating positive client satisfaction, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Administrative Assistant
Rams Heads Tattoo LLC
Colorado Springs, USA
04.2019 - Current
- Coordinated client scheduling and facilitated first communications, providing necessary information to ensure seamless appointments.
- Demonstrated high interpersonal skills with clients, managed time effectively, organized tasks, solved scheduling conflicts, and utilized Microsoft Office and Apple software proficiently.
- Processed appointment deposits and managed payments to secure client bookings.
Manager
GameStop
Colorado Springs, USA
10.2017 - 04.2019
- Demonstrated excellent communication skills in team meetings and client interactions., strong leadership, teamwork development, interpersonal skills, management skills, cash handling and detail oriented.
- Exceeded monthly sales goals and improved customer satisfaction survey results.
- Conducted training and scheduling while developing team skills to enhance customer satisfaction and meet sales goals.
- Excellent communication, strong leadership, teamwork development, interpersonal skills, management skills, cash handling and detail oriented.
Sushi Manager
Tokyo Joe's
Colorado Springs, USA
02.2013 - 09.2017
- Trained and developed staff in safety protocols, food handling practices, customer satisfaction techniques, and cash handling procedures.
- Utilized planning and leadership skills to foster teamwork and enhance kitchen organization and safety.
- Collaborated with front of house and kitchen to ensure timely delivery and food handling.
PFC CBRN
U.S. Army
, USA
03.2009 - 06.2011
- Fostered team collaboration by demonstrating strong work ethic.
- Executed day-to-day duties with accuracy and efficiency to support operations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate Degree - Business
University of Phoenix
Colorado Springs, CO 04.2018 - 08.2020
Skills
- Appointment scheduling
- Payment processing
- Microsoft Office
- Data management
- Office management
- Customer relationship management
- Client communication
- Team collaboration
- Interpersonal collaboration
Timeline
Administrative Assistant
Rams Heads Tattoo LLC
04.2019 - Current
Associate Degree - Business
University of Phoenix
04.2018 - 08.2020
Manager
GameStop
10.2017 - 04.2019
Sushi Manager
Tokyo Joe's
02.2013 - 09.2017
PFC CBRN
U.S. Army
03.2009 - 06.2011