Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Hubbard

Flat Rock,MI

Summary

Dynamic Brand Ambassador and Lead Bartender with a proven track record at Resist Spirits LLC and Delaware North Sportservice. Excelled in boosting brand awareness and sales through exceptional communication and customer engagement. Skilled in social media marketing and inventory control, fostering significant customer loyalty and team leadership. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.

Overview

20
20
years of professional experience

Work History

Brand Ambassador

Resist Spirits LLC
08.2018 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Planned future sampling opportunities and special events.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.
  • Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.

Lead Bartender

Delaware North Sportservice
11.2004 - Current
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Education

High School Diploma -

Flat Rock Community High School
Flat Rock, MI
01.2003

Skills

  • Customer Service
  • Effective communicator
  • Customer Engagement
  • Exceptional communication
  • Adaptable Personality
  • Team Leadership Qualities
  • Goal-oriented mindset
  • In-depth product knowledge
  • Inventory Control
  • Team Player

Timeline

Brand Ambassador

Resist Spirits LLC
08.2018 - Current

Lead Bartender

Delaware North Sportservice
11.2004 - Current

High School Diploma -

Flat Rock Community High School
Amanda Hubbard