Amanda Hughes
North Attleboro,MA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Ticket Seller
Loon mtn
Lincoln, NH
05.2024 - 04.2025
- Verified customer identification when necessary to ensure compliance with age restrictions on certain events.
- Resolved customer complaints in a professional manner.
- Maintained accurate records of all transactions for audit purposes.
- Provided information about upcoming events and performances to customers.
- Ensured that all sales transactions were completed accurately and efficiently.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Organized and distributed tickets for special events as needed.
- Followed company policies related to ticketing procedures.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Adhered to safety regulations while handling cash transactions.
- Operated computer systems to generate tickets and process orders.
- Communicated effectively with supervisors regarding customer feedback or requests.
Waitress
Charlie's tap house
Hampton, NH
06.2017 - 08.2022
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers and provided menus.
- Provided accurate change for cash transactions using a cash register system.
- Replenished beverages when necessary.
- Processed payments accurately using cash registers or POS systems.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
Host
Red Robin
Foxborough, MA
01.2022 - 05.2022
- Managed dining room layout to maximize efficiency of staff members.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
- Performed light administrative duties such as filing documents and taking messages.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Resolved conflicts between customers when necessary.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Contributed to team efforts by accomplishing related tasks as needed.
Teacher's Assistant
Stars Of Tomorrow Basketball Tournaments
Wrentham, MA
05.2019 - 03.2020
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Monitored student progress and provided feedback to both students and teachers.
- Coordinated with teachers to identify and support students with special needs.
- Facilitated small group learning activities to reinforce lesson objectives.
- Supervised children and participated with children in activities.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Prepared and set up equipment and materials for laboratory sessions.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
Education
Bachelor of Arts - Graphic Design
Plymouth State University
Plymouth, NH05-2024
Early Childhood Education And Care
Tri-county Regional Vocational Technical High Scho
Franklin, MA06-2020
Skills
- Customer service
- Cash handling
- Ticketing procedures
- Transaction processing
- Event promotion
- Point of sale
- Time management
- Communication skills
- Team collaboration
- Organization
Timeline
Ticket Seller
Loon mtn
05.2024 - 04.2025
Host
Red Robin
01.2022 - 05.2022
Teacher's Assistant
Stars Of Tomorrow Basketball Tournaments
05.2019 - 03.2020
Waitress
Charlie's tap house
06.2017 - 08.2022
Bachelor of Arts - Graphic Design
Plymouth State University
Early Childhood Education And Care
Tri-county Regional Vocational Technical High Scho
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