Amanda Icard
Business owner, professional cleaner
Hickory,NC
Summary
Dynamic leader with a proven track record at Caribbean Tan, adept in staff management and salon marketing. Skilled in upselling services and fostering a culture of health and safety, consistently exceeding client satisfaction benchmarks. Excels in employee training, enhancing team productivity and job satisfaction without compromising service quality.
Overview
1
1
Over 30 years of professional experience
Work History
Salon Owner/Operator
Caribbean Tan
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Machine Operator
Corning
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Commercial Janitorial Cleaner
Lake Hickory Country Club
12.2021 - Current
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Enhanced team morale by fostering a positive and supportive atmosphere among janitorial staff members, leading to increased productivity and job satisfaction.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Delivered customized cleaning solutions for special events, ensuring venues were pristine and inviting for guests.
Education
Yes - Business
07.1986
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Skin care knowledge
- Health and safety
Timeline
Commercial Janitorial Cleaner - Lake Hickory Country Club
12.2021 - Current
Salon Owner/Operator - Caribbean Tan
Machine Operator - Corning
South Iredell - Yes, Business