Amanda Jackson
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Gerber Collision
2821 Capital Blvd. Raleigh
09.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
Purchasing Coordinator
TT&E Iron And Metal Recycling
Garner, NC
03.2021 - 12.2023
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Identified opportunities to reduce lead times and improve inventory management.
- Collaborated with internal and external customers and managed all pricing and availability of all products.
Bartender
Locked And Loaded Bar & Grill
Garner, NC
06.2014 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor Of Science - Business Administration And Management
University of North Carolina At Greensboro
Greensboro, NC12.1999
Skills
- Account Balancing
- Data Entry Documentation
- Employee Training
- Customer Service
Timeline
Customer Service Associate
Gerber Collision
09.2023 - Current
Purchasing Coordinator
TT&E Iron And Metal Recycling
03.2021 - 12.2023
Bartender
Locked And Loaded Bar & Grill
06.2014 - 03.2021
Bachelor Of Science - Business Administration And Management
University of North Carolina At Greensboro