Amanda Jackson
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Gerber Collision
09.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
Purchasing Coordinator
TT&E Iron And Metal Recycling
03.2021 - 12.2023
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Identified opportunities to reduce lead times and improve inventory management.
- Collaborated with internal and external customers and managed all pricing and availability of all products.
Bartender
Locked And Loaded Bar & Grill
06.2014 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor Of Science - Business Administration And Management
University of North Carolina At Greensboro
Greensboro, NC12.1999
Skills
- Account Balancing
- Data Entry Documentation
- Employee Training
- Customer Service
Timeline
Customer Service Associate
Gerber Collision
09.2023 - Current
Purchasing Coordinator
TT&E Iron And Metal Recycling
03.2021 - 12.2023
Bartender
Locked And Loaded Bar & Grill
06.2014 - 03.2021
Bachelor Of Science - Business Administration And Management
University of North Carolina At Greensboro