Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Jones

Battlement Mesa,CO

Summary

Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

15
15
years of professional experience

Work History

Caregiver

CDASS-Palco, Noel Clark
07.2021 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.

Customer Service Representative

Home Depot
07.2013 - 12.2016
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Secretary's Assistant

Pacific Plastics Design
01.2009 - 01.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Associate of Science - Criminal Justice

University of Phoenix
Tempe, AZ
09.2012

Skills

  • Customer Service
  • Office Administration
  • Supply Restocking
  • Calendar Management
  • Appointment Scheduling
  • Database Management
  • Keyboarding skills
  • Accounts receivable and payable

Timeline

Caregiver

CDASS-Palco, Noel Clark
07.2021 - Current

Customer Service Representative

Home Depot
07.2013 - 12.2016

Secretary's Assistant

Pacific Plastics Design
01.2009 - 01.2013

Associate of Science - Criminal Justice

University of Phoenix

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Amanda Jones