Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
Work History
Front Desk Specialist
Clarkson Eyecare
09.2024 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Assisted in answering phone calls, providing prompt and accurate information to patients.
Coordinated scheduling for appointments and meetings, optimizing staff availability.
Maintained cleanliness and organization of front desk area, enhancing overall guest experience.
Handled payment processing and billing inquiries with attention to detail and accuracy.
Optometric Technician
Milltown Vision Care
11.2022 - 08.2023
Assisted in patient intake procedures, ensuring accurate information collection and documentation.
Supported optometrists during examinations by preparing tools and equipment for use.
Maintained cleanliness and organization of examination rooms and optical areas.
Caregiver
Self Employed
04.2020 - 10.2022
Led daily care routines ensuring client comfort and safety.
Coordinated with healthcare professionals for optimal client outcomes.
Managed medication schedules maintaining compliance and accuracy.
Monitored clients' health status, reporting changes promptly.
Offered companionship and kindness to elderly patients.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Sales Manager
Popcorn For The People
05.2018 - 03.2020
Developed and implemented sales strategies to achieve revenue targets.
Trained and mentored junior sales staff, enhancing team performance.
Analyzed market trends to identify new business opportunities.
Established strong relationships with key clients to foster loyalty.